Integration delivery
From signed deal to live, then on to real usage.
Integrations stall in predictable places. A capability promised in the deal that nobody checked against the docs. A dependency with no name next to it. A test environment that could not prove the one thing that breaks in production. The technology is usually fine.
I stay with it from handoff to adoption. On day one, every promise gets verified or flagged. Dependencies are split by owner: yours, your customer's or a third party's. Launch requirements sit on a separate list from nice-to-haves, so the date holds. At launch I watch the first transactions end to end and reconcile them.
Live is not the finish line. A launch nobody uses is not a success, however clean the go-live was, so I give the first month of real traffic the same attention as the build.
Typical work
- Sales handoffs with every promise checked
- Discovery that starts from the business outcome
- Implementation plans with owners and a critical path
- Go-live checklists ticked only with evidence
- First transactions watched and reconciled
- Adoption reviews against forecast volume
What you end up withA launch date backed by evidence, and a clear answer on whether live usage is where it should be, with an owner for any gap.